Provider Dashboard

Sample Family Clinic

Billing period: April 2026 · Medelyn Health Demo

Demo data only

Revenue influenced

$17,727

this month

+22% vs prior period

Payments initiated via Medelyn Health

+8%

73.7%

Patient engagement rate

Patients who opened their bill

947 of 248 patients

+15%

64.5%

Payment conversion rate

% of patients who viewed their bill and took action

612 payments started

+3%

21.4%

Patients needing help

Submitted a billing question

203 questions submitted

Top barriers to payment

What's stopping patients from paying

Patients who don't understand these areas are less likely to pay.

Deductible not yet met42.9%

Insurance adjustment unclear26.6%

Multiple charges on one bill15.3%

Copay vs. coinsurance confusion10.3%

Out-of-network charge4.9%

Live feed

$4,284

collected today

Payment initiated — $285

Patient A.J.

2 min ago

Question submitted

Patient M.R.

14 min ago

Bill viewed

Patient T.K.

31 min ago

Payment initiated — $95

Patient S.L.

1 hr ago

Bill viewed

Patient D.M.

2 hr ago

Deductible confusion is the #1 barrier

42% of patients have questions about deductibles. Adding a plain-English deductible explainer to your bill template may significantly reduce this barrier.

Recommended actions

Steps that may improve your payment rate

Add deductible explanation to bills

Improve payment rate

Highlight payment plans earlier

Increase conversions

Reduce multi-charge confusion

Fewer support calls

Demo only — all metrics shown are fictional sample data · Medelyn Health